Shipping Policy
How Shipping Works at LinksGifts℠
All items available through LinksGifts℠ are made-to-order, branded with your Company's logo, and ship directly to the E-Gift Card recipient's specified address. Because each item is custom produced with your Company's logo after redemption, please allow additional time for production and fulfillment. This process prevents you from having to pre-order various sizes in bulk (however, if that is your preference we can accommodate that requirement as well, please inquire for more details).
Delivery Timeframe
Items are delivered within 4–6 weeks of E-Gift Card redemption.
This window includes:
- Order processing and logo embroidery/decoration
- Quality inspection
- Packaging and shipment
- Transit to the recipient's address
We appreciate your patience — the care taken in production is part of what makes each item a premium gift worth receiving. Best of all, you and your Account Team are not left with boxes of gear to lug around in various sizes; everything we do is custom and made-to-order for each of your E-Gift Card recipients.
Carriers
All orders ship via FedEx® or UPS® to the shipping address provided by the E-Gift Card recipient at the time of redemption.
Tracking
Once an order ships, tracking information is sent to the Account Team Rep who sent the E-Gift Card. Reps may forward this information to the recipient as an additional client touchpoint if they choose. Additional reminders are sent to Account Team Reps if the E-Gift Card has not yet been redeemed, which can also serve as additional client outreach and rapport-building opportunities.
Shipping Address
Recipients enter their own preferred shipping address when redeeming their E-Gift Card. Please note: LinksGifts℠ is not responsible for delays or non-delivery resulting from an incorrect or incomplete address provided at redemption.
Domestic Shipping
LinksGifts℠ currently ships to addresses within the United States. For inquiries about international shipping, please contact us.
Questions?
If you have questions about a specific order or shipment, please contact us and include the recipient's name and the E-Gift Card send date so we can look into it promptly.